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Brillium Email Templates offer a straightforward method for communicating assessment performance and feedback to various recipients, including respondents, students, and exam candidates. With a bit of customization, these emails can be as impactful as any comprehensive report. 

While the default Email Templates provided with Brillium Assessment Builder cannot be customized directly, they serve as excellent starting points for creating personalized feedback and incorporating more detailed assessment data into your communications.

Email Template Types

Email Templates are accessed by selecting Templates from the main menu. There are several email template Types and each caters to a specific audience or function. The standard email template types are:

  • Assessment Invitation - assessment invitation information sent when an invitation registration is created. Configured on the Notification tab.
  • Assessment Invitation Reminder - assessment invitation information sent when an invitation reminder is sent. Configured on the Notification tab.
  • Certificate Email - assessment email that includes certificate information. Configured on the Certificate tab.
  • Connect Module Invitation - (deprecated)
  • Proctor Module Notification - (future)
  • Result Summary - Administrator - assessment respondent and score information sent to the list of administrators defined on the Notification tab.
  • Result Summary - Proctor - (future)
  • Result Summary - Respondent - assessment respondent and score information sent upon completion. Defined on the Notification tab.
  • Result Summary - Supervisor - assessment respondent and score information sent to the email address entered in the Supervisor Respondent Field for the assessment.
  • Talent Report - Job, candidate, and report information sent to recruiters when a talent screen assessment is completed.

Creating an Email Template

Creating Email Templates in Brillium Assessment Builder

  1. Copy and Modify an Existing Template:
    • Start by copying an existing template.
    • Make necessary modifications to the copied template to tailor it to your specific needs.
  2. Create a New Blank Email Template:
    • Begin with a blank template.
    • Customize it from scratch to meet your requirements. 

Email Template Formats:

  1. Plain Text:
    • A text-based email format compatible with most email systems and devices.
    • Ideal for simple communication without rich formatting.
    • Ensures broad compatibility and readability.
  2. HTML:
    • Allows for more sophisticated formatting.
    • Supports text, images, and other rich content.
    • Useful when presentation and highlighting of key information matter.

To create an email template:

New Email Template screen

  1. Select Templates from the main menu.
  2. Select the +Add New button.
  3. Enter a unique Name for the template.
    • TIP: When creating email templates in more than one language, consider prefacing the name of the template with a language identifier to group them together. For example:
      • US-EN-Result Summary - Respondent (English)
      • CA-FR-Sommaire des résultats - Répondant (French)
  4. Template Fields:
    • Type - select the template Type from the dropdown menu.
    • Name - change or modify the template Name.
    • From Email - the “From” address to be displayed in the email.
    • From Name - the “From” name to be displayed in the email.
    • Reply-To Email - the reply to email address to be used when the recipient replies to the email.
    • Format - select the format of the email. When HTML is selected, a rich-text formatting toolbar appears and can be used to format the email content.
  5. Subject and Body:
    • Subject - the email subject. This can include email Dynamic Fields, for example: Your Assessment Results - [ASSESS_NAME]
    • Body - the main body of the email. HTML formatted emails can include text, images, rich-text, and safe HTML. Regardless of format, the email body may include any email Dynamic Field.
  6. Dynamic Fields:
    • Dynamics Fields are assessment attempt data placeholders that include respondent-specific assessment data.
    • Insert common email Dynamic Fields by placing the cursor within the Subject or Body and selecting the desired Dynamic Field from the left of the Body panel.

Email Dynamic Fields

Email templates can encompass a wide spectrum of respondent and assessment attempt information, including score percentages and point values. When an email is sent, the Dynamic Field placeholder, also referred to as a Dynamic Field variable, gets replaced with the value associated with the assessment attempt.

The table below lists the available email template Dynamic Field values.

Dynamic FieldDescription
[ACCOUNT_NAME]
Company or Organization Name associated with the Brillium Account
[ASSESS_ID]
The Assessment ID
[ASSESS_NAME]
The Assessment Name
[CERT_LINK]
The URL web link to the Certificate associated with the assessment (if enabled to be sent via email)
[CERT_NAME]
If a certificate is defined for the assessment, the certificate name is displayed
[CONTACT_LIST]
If a Contact Information Respondent Field is used, the Contact information collected is listed.
[CUSTOM_LIST]
A list of only the Respondent Field information collected when entering the assessment.
[DATE_FINISHED]
Lists the assessment Date Finished
[DATE_LIST]
Lists the assessment Date Started and Date Finished
[DATE_STARTED]
Lists the assessment Date Started
[EMAIL]
Respondent email address
[ENDING_INST]
Assessment Feedback (Pass) or Feedback (Fail) information, dependent on the score achieved and as defined on the Assessment Feedback tab.
[FIELD1]
Respondent FIELD1
[FIELD2]
Respondent FIELD2
[FIELD3]
Respondent FIELD3
[FIELD4]
Respondent FIELD4
[FIELD5]
Respondent FIELD5
[FIELD6]
Respondent FIELD6
[FIELD7]
Respondent FIELD7
[FIELD8]
Respondent FIELD8
[FIELD9]
Respondent FIELD9
[FIELD10]
Respondent FIELD10
[FIELD11]
Respondent FIELD11
[FIELD12]
Respondent FIELD12
[FIELD13]
Respondent FIELD13
[FIELD14]
Respondent FIELD14
[FIELD15]
Respondent FIELD15
[FIELD16]
Respondent FIELD16
[FIELD17]
Respondent FIELD17
[FIELD18]
Respondent FIELD18
[FIELD19]
Respondent FIELD19
[FIELD20]
Respondent FIELD20
[FINAL_SCORE]Final assessment score (in percentage)
[FINAL_SCORE_SUMMARY]
Displays simple score information in the form of "Overall Score: XX% (PASS)" or "Overall Score: XX% (FAIL) ". (This is a Legacy field, and it is recommended to use the [FINAL_SCORE] or [OVERALL_SCORE] and [PASS_FAIL] fields instead )
[FNAME]
Respondent first name
[FULL_NAME]
Full Name of the Respondent
[GROUP_SCORES]
Topic scores (percentage) for all topics in the assessment
[GUID]
The unique assessment attempt ID
[LNAME]
Respondent last name
[LOGIN_LIST]
A list of the assessment user information collected when entering the assessment, including Respondent fields.
[OVERALL_EARNED]
Total Points earned
[OVERALL_SCORE]
Final assessment score (in percentage format)
[OVERALL_TOTAL]
Total Points achievable for the assessment
[PASS_FAIL]
Text display of Pass or Fail status based on assessment passing score
[PK]
The selected Unique Identifier as designed in Respondent Fields
[RETAKE_COUNT]
Integer only - number of retakes remaining
[RETAKE_STATUS]
Retakes remaining, shows label and count - "Retakes Allowed: #" where # is the number of retakes remaining.
[TAG_SCORES]
The scores for all question tags (category scores)

 

Steps to Modify, Copy, and Delete Email Templates

To Modify an Email Template

  1. Select the Edit icon next to the email template to modify.
  2. Make any desired changes.
  3. Select Save button to save your changes.

To Copy an Email Template

  1. Select the Copy icon next to the assessment to create a copy.
  2. Enter a unique Assessment name.
  3. Select the Duplicate button.

To Delete an Email Template

  1. Select the X icon next to the template.
  2. A confirmation screen will appear.
  3. Select the Confirm Deletion button to delete the template.